Important note about order dates

When requesting an authorization for genetic testing, please complete the date of service field with the date that the laboratory likely will begin the testing process. Do NOT use the date the sample is collected unless the test is being performed by the laboratory on that same day. If you do not know the exact test date, please enter an estimated date that is one (1) to three (3) days after the sample is scheduled to arrive at the laboratory; doing so will facilitate approvals in the vast majority of situations.

Harvard Pilgrim requires that requests are submitted prior to testing; therefore, requests submitted after testing may be denied.