Entering an order request

Once registered, log in to the Carelon Medical Benefits Management provider portal to begin the order entry process. You will be guided through a series of questions regarding your patient, the requested procedure and your patient’s clinical condition.

Our order request checklist shows exactly what information you’ll need.

• For questions related to a clinical request, contact Carelon at the number on your patient’s health ID card for further assistance
• Call the provider portal support team at 800-252-2021 for help using provider portal
• For other questions, please contact your local network relations consultant