Carelon Post Acute-Care provider finder

To locate a provider in your preferred service area, please use the following steps*:

  1. Select the state where the services will be performed. This is a required step.
  2. Select the county where the services will be performed. This step is optional, but it is recommended to refine the results.
  3. Select the Network.
  4. Entering a ZIP code is optional. Note: If you choose to search by ZIP code and you receive limited or no results, please try searching by just the county. 
  5. Click submit to display the results.
  6. Once results are returned, you can select a provider to view more information by clicking the red icon.

*These instructions apply whether you are a member seeking service or a referring provider. 

For help or assistance using the provider finder, or if you would like a copy of the providers in your service area, please email us.

If you’re having issues operating the embedded directory,  you can access a direct link here.

Para obtener ayuda en español utilizando el Buscador de proveedores, o para obtener una copia de los Proveedores en su área do servicio, llame al 844-411-9622, ópcion 6.

Carelon Post-Acute Care provider portal


Carelon Post-Acute Care


Carelon Medical Benefits Management
105 Westwood Place | Suite 400 | Brentwood, Tennessee 37027
Provider call center phone: 844-411-9622

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An individual shall not be excluded from participation in, be denied the benefits of, or be subjected to discrimination on the grounds prohibited under Title VI of the Civil Rights Act of 1964, 42 USC § 2000d et seq. – PDF (race, color, national origin, sex, age, sexual orientation, gender identity, and disability), Title IX of the Education Amendments of 1972, 20 USC § 1681 et seq. – PDF (sex), the Age Discrimination Act of 1975, 42 USC § 6101 et seq. (age), or Section 504 of the Rehabilitation Act of 1973, 29 USC § 794 – PDF (disability), under any health program or activity, any part of which is receiving Federal financial assistance, or under any program or activity that is administered by an Executive Agency or any entity established under Title I of the Affordable Care Act or its amendments. OCR has enforcement authority with respect to health programs and activities that receive Federal financial assistance from the Department of Health and Human Services (HHS) or are administered by HHS or any entity established under Title I of the Affordable Care Act or its amendments. Carelon Post Acute Solutions employs industry standard information security systems including, but not limited to: Unified Threat Management (UTM), Vulnerability Threat Management (VTM), Data Loss Prevention (DLP), and Security Information and Event Management (SIEM), Email Encryption, and Secure Sockets Layer (SSL) certificates. Inquiries regarding Carelon’ information security and privacy policies, procedures or activities may be directed to the Privacy Team through email.