Carelon Medical Benefits Management is excited to announce the partnership with Blue Cross Blue Shield of Rhode Island (BCBSRI) for management of in-patient post-acute care services for Medicare Advantage members in the state of Rhode Island effective March 15, 2025.
Please find important announcements, documents, and forms listed below for this delegation.
Delegation:
Effective March 15, 2025, Carelon will begin managing in-patient post-acute care services for most Medicare Advantage plans in the state of Rhode Island. Delegated services include utilization management.
A copy of the provider notice can be found here.
Training sessions:
Training sessions will be available here starting February 15, 2025.
Contact:
Email us with questions related to this delegation.
PAC-IM Facilities (SNF, IRF, LTACH only): Please ensure you are registering for the portal under the “Post-Acute Facility” option. If your facility information is not available in the Carelon portal, please complete the “Provider information form” found online here.
Fax confirmation form: Online form providers use to confirm their fax numbers for authorization requests
Initial and continued stay request fax forms can be found below by setting type:
Fax forms for Skilled Nursing Facilities (SNF):
SNF initial request form
SNF continued stay request form
Fax forms for inpatient rehabilitation facilities (IRF):
IRF initial request form
IRF continued stay request form
Fax forms for Long-Term Acute Care Hospitals (LTACH):
LTACH initial request form
LTACH continued stay request form
Contact Portal Support: For support on creating an account, account validation,
issues logging in, and password resets.
Please submit this form: click here.