The Rehabilitation Carelon provider portal experience
Learn to enter your rehabilitation services order request online.
2023-2024 Webinar Training Calendar
Information regarding COVID-19 and Telehealth
Certain CPT codes will be appropriate to be considered for Telehealth (audio and video) for physical, occupational, and speech therapies. See FAQs for more details. Also, please check your Anthem.com market website often for the latest Anthem COVID-19 information.
Processing requests for
Blue Cross and Blue Shield New Mexico:
Effective 1/1/21 Blue Cross Centennial Community NM
Effective 5/1/23: Healthy Blue NC
Effective 1/1/21: Healthy Blue MO
Effective 4/1/19: IN, NY, WNY, and WI
Effective 11/1/19: CT, ME, NH, NY, GA, IN, KY, MO, OH, and WI
Effective 4/1/20: CO and NV
Effective 11/1/22: VA
Effective 4/1/20: CA, CO, CT, GA, IN, KY, ME, MO, NH, NM, NY, OH, TN, TX, VA, WA, and WI
Effective 6/1/20: TX MMP
Autism Spectrum Disorder:
Anthem and Carelon are working together to make improvements to the clinical review of PT/OT/ST Services when used to treat Autism Spectrum Disorder or Pervasive Developmental Disorder as defined by the Diagnostic and Statistical Manual of Mental Disorders of the American Psychiatric Association. See FAQs for more information.
The provider portal is your access point for submitting order requests online.