Entering an order request

Once registered, log in to the Carelon Medical Benefits Management provider portal to begin the order entry process. You will be guided through a series of questions regarding your patient, the requested procedure and your patient’s clinical condition.

  • For questions related to a clinical request, contact Carelon at the number on your patient’s health ID card for further assistance
  • Call the provider portal support team at 800-252-2021 for help using provider portal
  • For other questions, please contact your local network relations consultant

Provider portal

The provider portal is your access point for submitting order requests online.

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