Getting your practice ready

The resource links on this page will help your practice understand and prepare for submitting treatment requests to Carelon.

Develop a plan

Learn how the Program Works
Identify staff involved
Develop internal communications and training plan

Get the word out

Announce program to key stakeholders
Provide information on upcoming training

Review your patient records systems

Work with your EMR team to incorporate Pathways into your system

Prepare your Providers

Share Pathways with physicians and other clinical staff
Help providers understand the clinical information needed for order requests

Educate your billing team

Make sure your staff is aware of treatment planning codes for billing patient health plans

Register and train users

Get your hands-on users registered on the Carelon Medical Benefits Management provider portal and comfortable with the order entry process

Resources:

Program Overview: Learn more about the Medical Oncology Program

Steps to get your practice ready checklist: Download planning tools for practice managers:

Download Cancer Treatment Pathways: See the information you’ll need to submit orders that align with identified Pathways for these cancer types

Registration: Learn how your staff can register on the provider portal

On-Demand Training: View training tutorials in the ProviderPortal which show you exactly how to enter a request and other helpful tips.