How to participate

The first step in participating is to register as a user of the Carelon Medical Benefits Management provider portal. The provider portal allows you to initiate the review of cancer treatment regimens for your patients. We call this the “order request” process.

From the provider portal you can:

• Initiate, update, and submit new order requests
• Identify Carelon Cancer Treatment Pathways
• Retrieve your order summaries

When your practice initiates an order request using the provider portal, the order is evaluated for alignment with Carelon Cancer Treatment Pathways and plan medical policy. A regimen that meets clinical criteria is approved in real time, and when your practice selects a designated Carelon Cancer Treatment Pathways, you may be eligible for enhanced reimbursement.

How to register for provider portal

Each member of your staff who enters cancer care order requests will need to register in the provider portal. Here’s how to do it:

1. Go to providerportal.com and select “Register Now” to launch the registration wizard
2. Enter User Details and select User Role as “Ordering Provider“
3. Create user name and password
4. Enter the Tax ID numbers for your providers
5. Check your inbox for an email from Carelon. Click on the link to confirm