Need more information? Here's how to get in contact:

Your patients’ health insurer is experienced in working with provider offices and has representatives available to answer your questions about the Medical Oncology Program. Please contact us by email if you need further information about the program.

Carelon Medical Benefits Management is also available to help you get started for program participation and answer any questions you may have along the way.


  • For questions related to a clinical request, contact Carelon at (866) 455-8414
  • Call the Carelon provider portal support team at (800) 252-2021 for help using provider portal