Training webinars

You’re invited – Clinical quality in practice on demand webinar series for care providers and provider portal users*

Carelon is committed to being actively involved with our care provider partners and going beyond the contract to create a real impact on the health of our communities. That’s why we offer care providers free on demand sessions to learn best practices to overcoming barriers in achieving clinical quality goals and improved patient outcomes. 

Learning objectives:

• Learn strategies to help you and your care team improve your performance across a range of clinical areas.
• Apply the knowledge you gain from the webinars to improve your organization’s clinical quality.

Browse the listing of free on demand webinars here.

*Note: All providers are welcome to take advantage of these learning opportunities. You will need an Availity account to access some content.

Carelon Home Health Program Reminder: 30 Day Authorization Period Training

Effective May 16, 2025, Carelon Medical Benefits Management will be introducing a standardized 30-day review period for all home health authorizations, designed to bring greater consistency and efficiency to the authorization process.

Carelon is leading informational sessions designed to orient you and your staff with this new process.

If you and/or your staff wish to attend one of our self-paced web orientation sessions, you must register online. To register for an orientation session, click here.

Access to the training is password-protected. Please reach out to our Provider Relations team to obtain the password if you do not already have it: HHprovider_relations@carelon.com

If you have any questions regarding the training session, please contact a Carelon Provider Relations Representative via email at: HHProvider_Relations@carelon.com.

Training webinars

Need a solution refresher or new to working with Carelon? Keep up to date with the latest program updates by attending one of our complimentary webinars. Catch our remaining 2026 provider webinars: sign up today!

Whether you’re new to working with Carelon Medical Benefits Management (MBM) or could use a refresher, there’s still time to join one of our complimentary provider webinars before the end of the year.

Led by Carelon MBM program experts, these live sessions are designed for providers and office who request or submit prior authorizations and offer helpful program information, provider portal guidance and the latest updates.

Upcoming offerings and registration links are included in the chart below.

The live webinar sessions with Q&A will cover topics such as:

• How the program and preauthorization request process work
• Members and services that require prior authorization
• Demonstration of Carelon Medical Benefits Management provider portal and how to enter order requests
• Where to access additional resources
• Q&A with our solution leaders

During registration, you will have an option to list any topics or questions that you would like to have covered in the session. Be sure to take advantage of this so we can make sure the information shared is most relevant to you. Don’t forget to check back later this year for our 2027 webinar schedule, coming soon!

How to access the Q&A sessions

Visit the Training page of our blog and sign up today!

Scroll to the “How to access the Q&A sessions” at the bottom of the Training page to sign up for any of our training sessions.