How to participate

The genetic testing program is administered by Carelon Medical Benefits Management on behalf of your patients’ health plans. Carelon collaborates with you to improve health care quality and manage costs for some of today’s complex tests and treatments.


The first step in participating is to register as a user on the Carelon provider portal, an online application. The provider portal allows you to initiate a review for your patients who are covered by participating health plans. We call this the “order request” process.

Each member of your staff who enters review requests will need to register.

Everyone I know that uses the online portal thinks it is the easiest one in the industry to use. And your clinical reviewers are always kind and make our jobs easy.

- Provider practice feedback