See the genetic testing order request process

Entering a genetic testing order request is most easily managed using the Carelon Medical Benefits Management provider portal. Provider portal allows you to open a new order, update an existing order and retrieve your order history. Provider portal is available 24/7. If you have not already, your first step is to register. For a step by step tutorial of the registration and order request process, please view our online tutorial.


Program designs vary by health plan. We encourage you to review the FAQs for each patient’s plan on the Resources page.

Step-by-step tutorial

View the tutorial