Getting your practice ready

Develop a plan

Learn how the Program Works
Identify providers and office staff who will be involved in processing genetic testing order requests
Develop a training plan using resources available on this site or, when available, training offered by sponsoring health plan(s)

Get the word out

Announce program to key stakeholders
Provide information on upcoming training

Prepare your practice

Help providers understand the clinical information needed to process genetic testing order requests
Plan to enter orders in a timely manner, ensuring appropriate testing for your patients

Register and train Carelon Medical Benefits Management provider portal users

Have users register in provider portal
Train users on the order entry process

Resource to Help You Prepare

Genetic testing order request worksheets
See the information you’ll need to submit an order request for review

Provider portal
Learn how you and your colleagues can register on the provider portal

OptiNet_®
Learn about OptiNet

Step-by-step tutorial
View an interactive demonstration that shows you how to enter an order request

Program designs vary by health plan. We encourage you to review the FAQs for each patient’s plan on the Resources page.