Getting your practice ready

Develop a plan

  • Learn how the Program Works
  • Identify providers and office staff who will be involved in processing genetic testing order requests
  • Develop a training plan using resources available on this site or, when available, training offered by sponsoring health plan(s)

Get the word out

  • Announce program to key stakeholders
  • Provide information on upcoming training

Prepare your practice

  • Help providers understand the clinical information needed to process genetic testing order requests
  • Inquire if the genetic counselors to whom you typically refer have registered for OptiNet®

Register and train Carelon Medical Benefits Management provider portal users

  • Have users register in provider portal
  • Train users on the order entry process

Program designs vary by health plan. We encourage you to review the FAQs for each patient’s plan on the Resources page.