Entering a review request

Entering an order request for review can be a convenient, online process through the Carelon Medical Benefits Management provider portal. The portal allows you to:

  • Submit a new genetic testing order request
  • Update an existing request
  • Retrieve your order summary

Get to know the order request process
Our interactive step-by-step tutorial shows you exactly how to enter an order request.

Prepare to enter an order request
Knowing what information you’ll need before you enter an order request will save time. Our genetic testing order request worksheets can help you identify and collect the information you need to have available when entering a request. We recommend that you print a copy and keep it handy when you’re preparing to submit a genetic testing order request to be reviewed.

Provider portal

Provider portal is your access point for submitting order requests online.

Example order request and order summary