Carelon Medical Benefits Management provider portal registration

Each member of your staff who enters genetic testing order requests will need to register in the provider portal.

Here’s how to do it:

  1. Go to and select “Register Now” to launch the registration wizard
  2. Enter User Details and select User Role as “Ordering Provider
  3. Create user name and password
  4. Enter the Tax ID numbers for your providers
  5. Check your inbox for an email from Carelon. Click on the link to confirm.

See a detailed tutorial


Program designs vary by health plan. We encourage you to review the FAQs for each patient’s plan on the Resources page.

What you need to register

  • Your email address
  • The Tax ID Number for the providers whose regimens you will be entering
  • Your phone and fax number